Skip to main content
Current Students

Information for Current Students

These are extraordinary times and we are dealing with an unprecedented national health emergency. As we identify all of the circumstances that may arise as a result of the response to the COVID-19 pandemic, a team of campus leaders representing all areas of operations, has been working diligently to respond to the situation and will communicate any updates as they become available.

If you have a question that isn’t addressed in these FAQs, please contact us at

COVID-19 Contact Information

Phone Hotline


Updates & Messages

With the goal of keeping our students informed of new updates in a timely manner, decisions resulting from the response to the evolving COVID-19 pandemic have been communicated to students through email, the website, and on social media. The following provides a chronological compilation of COVID-19 student-focused updates.

March 17, 2020

Commencement, which was to held on May 9, 2020 has been postponed amid growing health concerns related to the COVID-19 pandemic.
Commencement is an important milestone and as such, the decision to postpone the Commencement ceremony was a difficult one since we, like you, look forward to celebrating this day with you, and your family and friends.
It is our plan that the ceremony can be held at a later, yet to be determined date. In the meantime, graduates will still have their degrees conferred on May 9, and diplomas will be mailed shortly thereafter.

March 14, 2020

Dear Students,

Your safety and security are the university’s top priority as we continue to respond to the COVID-19 pandemic. With your class moving to a fully online format, in addition to spring break being extended one week, we recommend that you take the time to review important resources (linked below) to help you prepare to learn in using myFranklin and Meet (Zoom).

Getting Started with myFranklin and Meet (Zoom)

During this difficult time, please know that you will continue to be our greatest priority. The faculty are available to fully support you and ensure that a quality learning experience continues. As always, if you encounter any technical issues, please contact the helpdesk at

Thank you so much for your patience and flexibility during this unprecedented time. Please feel free to reach out to your Urbana community for any additional questions, needs, or support.

Student Information & FAQs